Kira Wolak
Customer Success Manager - IT, Risk & Compliance
- Role
- Customer Success Manager at Optro
- Location
- Reno, NV, US
- LinkedIn followers
- 500 followers
About Kira Wolak
With nearly 5 years of IT audit and risk consulting experience, I embed risk and compliance within my client\'s large scale transformations, ranging from SaaS implementations, Cloud migrations, homegrown system development, or business and IT process optimization and re-design. I am thorough, organized, and passionate about proactive risk identification and mitigation, process improvement, and secure systems that enhance business stakeholders and end-users productivity. I seek continuous learning and improvement within myself and for my organization, focusing recently on the intersection of compliance with DevSecOps, Cloud providers, and microservice architecture. My strengths as a team player include research, written and oral communication, creative problem solving, and connecting diverse stakeholders to achieve a common goal. I enjoy collaborating to come up with creative, sustainable solutions to address strategic, operational, technical, and financial obstacles and opportunities.
Experience
Customer Success Manager
Jan 2026 — Present
Education
Florida Atlantic University
Bachelor of Arts (B.A.), English Language and Literature/Letters
2014 — 2019
Florida Atlantic University - College of Business
Bachelor of Science (BS), Accounting
2014 — 2019
Florida Atlantic University
Master's degree, Accounting
2019 — 2020
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