Kip Sanborn
Servant Leader. Customer Focused. Solutions Driven. Versatile IT Technologist.
- Role
- Senior Manager, Technical Supoort Services at American Institutes for Research
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Kip Sanborn
I am a self-driven IT professional with over 20 years of experience in the technology industry, working as a Senior Manager of Technical Support Services at American Institutes for Research (AIR). My mission is to bridge the gap between the internal departments of AIR and the technology-based solutions that our IT department can provide. I lead an amazing team that is responsible for a plethora of IT services, such as Mobile Device Management, a Service Catalog, and a CMDB. I also work closely with our customers, stakeholders, and vendors to ensure their needs and expectations are met and exceeded. I bring servant leadership, strong technical, problem-solving, and communication skills to the workplace, as well as multiple certifications, including Certified Jamf Technician and ITIL v3 Foundations. I am passionate about learning new technologies, improving processes, and helping team members and clients achieve success.
Experience
Senior Manager, Technical Supoort Services
American Institutes for Research
Apr 2019 — Present · Washington, DC, US
Education
Juniata College
Information Technology with an emphasis in Business
2000 — 2003
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