Kippard Kip Koll
Helping our dental, vision, and hearing customers meet their Total Rewards goals through proactive service, communication and partnering with their dental providers.
- Role
- Director, Account Management and Provider Networks at Ameritas
- Location
- Lincoln, NE, US
- LinkedIn followers
- 500 followers
About Kippard Kip Koll
As the Director of Account Management and Provider Networks at Ameritas, I lead the efforts and results of the Field Account Management team and Provider Network team. With over 9 years of experience in this role, I have developed strong skills in customer service, new business development, and employee benefits.I partner with various departments within Ameritas Group to ensure service expectations are met for our dental, vision, and other group clients. I also manage the growth and maintenance of the Dental Networks, and orchestrate network recruitment strategies and resources. My goal is to provide excellent service to our clients and earn their loyalty and trust.
Experience
Director, Account Management and Provider Networks
Sep 2016 — Present · Lincoln, NE, US
Lead Field Account Management and Provider Network teams to ensure service expectations were met for dental, vision, SoundCare, and LASIK benefits.• Partnered with sales, administration, claims, IT, and marketing to retain loyal customers and acquire new business.• Collaborated with benefits administrators, clients, and dentists to maintain and grow dental provider networks, resulting in cost savings and improved patient care.
Skills
- Insurance
- Health Insurance
- Claim
- Dentistry
- Coaching
- Brokers
- Employee Benefits
- Customer Service
- Sales Management
- Sales
- Account Management
- Management
- Selling
- Strategy
- Underwriting
- Call Centers
- Team Building
- Life Insurance
- Training
- Disability Insurance
- Leadership
- Leadership Development
- Networking
- Process Improvement
- New Business Development
- Risk Management
- Strategic Planning
- Relationship Management
- Salesforce.com
- Recruiting
- Customer Retention
- Crm
- Marketing
- Business Development
- Direct Sales
- Sales Process
- Vendor Management
- Cold Calling
- Business Analysis
- Business Process Improvement
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