Kinza Batool

About Kinza Batool

I\'ve spent four years building things that didn\'t exist yet. HR programs for…

Experience

1. Experience Researcher & Project Manager

   Santcore Technologies

   Jul 2025 — Present · Washington, DC, US

   Collaborated with enterprise clients to gather and translate HR system needs into actionable recruitment and onboarding workflow enhancing alignment between user expectations and system functionalities.• Led structured intake sessions with hiring managers and stakeholders to identify process gaps, define user needs, and streamline hiring funnels—mirroring user research planning.• Led multiple client-facing meetings, asking probing questions to uncover core requirements, drawing insights, and translating findings into actionable items and strategic next steps.• Developed process documentation and reports highlighting bottlenecks and improvement areas, informing client-facing and internal system enhancements.• Regularly collected user (employee/candidate) feedback to enhance internal systems and workflows.• Experienced with Microsoft Teams, Slack, Miro-like tools (Trello, Asana), and HR data systems (SAP, internal dashboards).• Managed multiple short-cycle deliverables, raining programs, and policy implementations under tight timelines.

Education

• National University of Modern Languages (NUML)

  Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General

  2019 — 2021

• Northeastern University

  MS Project Management, Analytics & Communication

• Hailey College of Commerce, University of the Punjab

  B.COM (hons), Finance, General

  2015 — 2019