Kinnari Thakker
Senior Manager @PwC India
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WORK HISTORY
Senior Manager @PwC India
Learning Strategy and Program Leadership- Conceptualised and led a flagship, end to end new hire learning journey for plus entry level hires, designed as a one of a kind program within the firm. Established a robust governance framework to drive learner accountability, monitor progress, sustain engagement, and provide leadership with transparent visibility into outcomes- Lead enterprise-wide platform learning at PwC India, managing a large and diverse user base, partnering closely with external vendors, and presenting adoption, usage, and impact insights to senior leadership- Strong focus on driving learning governance and building accountability. Developed and deployed governance models to ensure high learner engagement and completion, thereby driving ROI on learning spends- Embedded outcome measurement across all learning programs and platform learning through robust Power BI scorecards, enabling transparent reporting and data led decision making- Delivered consistently strong outcomes across programs, with participant and stakeholder feedback scores of 4.4 out of 5 or higher and Net Promoter Scores of 50+- Active member of the Learning PMO, contributing to L&D strategy, leadership reviews, and defining the charter and priorities for the learning function- Recognised as a trusted team member, contributing beyond business as usual to high priority and ad hoc initiatives critical to delivery and stakeholder expectations.
EDUCATION
Narsee Monjee College of Commerce and Eco
Bachelor's Degree, Finance, General
SIES College of Commerce & Economics
HSC
FLAME School of Business
Master of Business Administration (M.B.A.), Finance, General
SKILLS
ABOUT KINNARI THAKKER
I am a learning and development professional with 12+ years of experience across consulting and enterprise roles, currently focused on learning and talent development. I collaborate closely with leaders to shape learning priorities and translate them into structured programs that are relevant, practical, outcome oriented, measurable, and scalable. At PwC India, I lead partnerships with third party learning platforms, influencing content and learning strategy at a firm wide level, while also owning high stakes learning programs end to end across needs analysis, design, delivery, governance, and outcome measurement. I believe learning should be intentional and relevant, not something pushed at people without context or purpose.
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