Kinjal Patel

Branch Manager @Aar Financial

Winnipeg, MB, CA

Organizing branch launch, implementing all operational, accounting and IT system while training staff and managing loan production and underwriting process•Authorize direct deposits and mange account receivable for the all clients account on daily basis• Create over per week in sales and recruiting loan fees & Insurances• Create a business plan including Sales and recruiting projections, budgets and goals• Train representative in customer service and sales skills (Public speaking, communication skills, building rapport, Time management, closing techniques.)• Manage origination, pricing and underwriting process resulting in $ 1 Million of personal or home equity loan production per employee per year• Resolve customer complaint on Yelp or Google by being empathetic & quick in response • Manage collections activities for all past due financial accounts, maintaining an impeccable level of service• Approves mortgage loans by examining application and supporting documentation; estimating credit-worthiness; calculating repayment risk• Operate in compliance with laws and regulations and adhere to lending compliance guide lines