Kinjal Goyal

Marketing Assistant at Uber||Ex- Channelplay Limited||PGDM- JIMS

Role: Marketing Assistant at Uber
Location: Delhi, IN
LinkedIn followers: 500 followers

Advertising & MarketingView LinkedIn profile

About Kinjal Goyal

Holding a Post Graduate Diploma in Marketing from Jagan Institute of Management Studies…

Experience

Marketing Assistant
Uber
May 2022 — Present · Gurugram, IN
Spearhead driver-side communications within the Customer Relationship Management (CRM) team. Lead initiatives to streamline communication processes, resulting in improved operational efficiency and reduced response times. Develop and implement communication plans tailored specifically for drivers, optimizing engagement and satisfaction levels. Efficiently manage JIRA tickets, tracking progress, and adjusting priorities as necessary to align with project goals and timelines. Analyze communication metrics and driver feedback to iterate on messaging strategies and enhance overall communication effectiveness. Collaborate cross-functionally with regional & global stakeholders (Global Deployment, Marketing, Policy, Ops and City teams) to bring our products and brand strategy into existence.

Contact information

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Current company

Uber

Internet Marketplace Platforms · 10K employees · Founded 2009 · 1455 3rd St, San Francisco, California, 94158, US

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

uber.com

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