Kinjal Ashra
Technical Support Specialist @Kelly Services (Canada), Ltd.
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WORK HISTORY
Technical Support Specialist @Kelly Services (Canada), Ltd.
Toronto, ON, CA
EDUCATION
SVKM's Shri Bhagubhai Mafatlal Polytechnic and College of Engineering
Diploma
KJ Somaiya College of Engineering, Vidyavihar
Bachelor of Technology
George Brown College
Blockchain development
ABOUT KINJAL ASHRA
Results-driven IT professional with nearly 5 years of experience in RPA development, technical support, and client service. Skilled in leveraging RPA tools like UiPath, Automation Anywhere, and Blue Prism to design and deploy automation solutions that enhance efficiency and reduce operational overhead. Proficient in SQL, Python.NET, HTML, CSS, JavaScript, and ServiceNow, with hands-on expertise in database management, troubleshooting hardware/software issues, and optimizing workflows. I excel in supporting Windows, MacOS, Linux, iOS, and Android platforms and managing virtual environments like Citrix and Virtual Server technologies. My experience includes end-to-end RPA lifecycle management, process automation, root cause analysis, and customer engagement, ensuring seamless user experiences and system reliability. I bring strong analytical, problem-solving, and communication skills to deliver innovative solutions that align with business objectives.
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