Kingsley Ezeagu

Pharmaceutical Sales Professional | Ex-GSK | Ex-FrieslandCampina | BPharm + MBA Syracuse | Specialty Sales | HCP Engagement

Role
Operations & Clients Support Specialist at Contact Community Services
Location
Syracuse, NY, US
LinkedIn followers
500 followers

About Kingsley Ezeagu

Eight years in pharma sales across prescription drug and specialized nutrition portfolios, with a consistent record of exceeding targets and expanding market access. At GlaxoSmithKline, I managed a $750K antibiotic portfolio, consistently exceeded 110% of sales targets, secured formulary inclusion, and led KOL educational forums engaging 100+ prescribers. At FrieslandCampina, I grew territory revenue 25% year-over-year, launched a patient access initiative that exceeded Year 1 targets by 120%, and expanded a specialized nutrition portfolio across 50+ primary healthcare centers. A BPharm combined with an MBA from Syracuse gives me clinical fluency in specialist conversations and the commercial toolkit to execute through Salesforce, Veeva, and data-driven territory planning. Targeting U.S. specialty pharmaceutical sales roles. Open to relocation nationwide. Pharmaceutical Sales · Territory Management · Specialty Sales · HCP Engagement · KOL Development · Formulary Access · Key Account Strategy · Clinical Detailing · Salesforce · Veeva CRM · Market Penetration · Specialized Nutrition · Rare Disease · Patient Access

Experience

  1. Operations & Clients Support Specialist

    Contact Community Services

    Mar 2025 — Present · Syracuse, NY, US

    Manage 50+ active cases daily using CRM-driven workflows, maintaining 100% documentation compliance and zero audit findings.Reduced client response time by 22% through escalation protocol redesign, improving stakeholder responsiveness across all active accounts.Standardized follow-up and documentation processes across internal teams, improving reporting accuracy and operational consistency.

Education

  • University of Jos

    Bachelor of Pharmacy (B.Pharm.), Pharmacy

  • Syracuse University - Martin J. Whitman School of Management

    Master of Business Administration - MBA

  • Syracuse University

    Master of Business Administration - MBA

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Kingsley Ezeagu — Operations & Clients Support Specialist at Contact Community Services in Syracuse, NY, US | Unifers