Kingslea Little

Director of Business Development Personal Assistant @Dawson Financial

Houston, TX, US

Responsible for understanding and generating high quality leads. Generate business and improve sales, help to grow our business.Be able to transform leads into productive business outcomes-Maintain and create processes for improving our client relations. Improve upon the structure of ​our “Platinum” client loyalty program that rewards clients for choosing our services.Plan events focused on satisfying current clients and marketing our business to new potential clients-Manage our marketing budget and plan effectively, reviewing what events brought in more business and what we can improve upon-Maintain gifting & ticket event logs, monitor who is getting what/when. Review for efficiency and compliance-Help to maintain the company calendar, scheduling new meetings and effectively communicating appointments with the team-Maintain the company website (not IT related, simply pictures and text descriptions)-Maintain a list of referrals and ensure proper follow up has been taken-Be able to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; Administrative DutiesResponsible for preparing relevant documents and files for client meetings.Responsible for following up after client meetings to ensure workflow has been facilitated, notes are filed/distributed, client documents are returned to the file room.Manage company email, facilitate work flow from all incoming emails. Notify Douglas A Dawson of all relevant client emails while keeping the inbox filtered and clean.Responsible for greeting guests, making them feel warm and welcome in our office.Responsible for the direct telephone line of our office. Return all phone calls the same day received, otherwise communicate time that the call will be returned.Able to handle client requests, ensure each client sensitive email has been responded to within 4 hours.