Kingshuk Ghosh
Channel Head - Digital Sales, Cards @Axis Bank
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WORK HISTORY
Channel Head - Digital Sales, Cards @Axis Bank
EDUCATION
SCDL
Masters Diploma, Finance, General
Indian Institute of Management, Calcutta
PDSS, Management, Strategic Skills
ABOUT KINGSHUK GHOSH
Customer Service and Sales specialist :Highly experienced innovative professional with over 18 years of experience in Customer Service, Sales, Credit Risk and Fraud management within the banking arena with demonstrated initiative, creativity and success. Areas of Expertise:» Customer Services» Process Management» Team Management» Contact Center Operations» Cross Sales» CRM Development & work flow design» Training & Knowledge Management» Outsourced Model/ SLA Governance» Business Development» Transition Management » Operations / Quality Assurance» Business Partner Relationship Management » Profit Centre Management
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