Felicia King

Social Media and Marketing Manager

Role
Customer Support Manager at Playback Rewards
Location
Raleigh, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Felicia King

I am an experienced customer service team lead. I am passionate about working within the video game industry. I am proficient in applying my analytical mindset to uncover issues and use my expertise to provide fantastic business results. My high performing skills have set me as a team leader with a focuse on detail oriented work across cross-functional teams. I have specialized skills with e-commerce and technical related issues. Providing excellent support is my priority, towards users and team members. I have qualifications and experience with leadership roles and management, with a passion for helping others grow to their full potential.

Experience

  1. Customer Support Manager

    Playback Rewards

    Sep 2024 — Present

Education

  • Vance-Granville Community College

    Certified nursing assistant

    2013 — 2014

  • Wake Technical Community College

    Associate's degree

    2018 — 2020

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Felicia King — Customer Support Manager at Playback Rewards in Raleigh, NC, US | Unifers