Raj
CUSTOMER SUCCESS MANAGER - Product Specialist | HighLevel | B2B | SAAS |
- Role
- Customer Success Advisor at HighLevel
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Raj
with 4 years of experience with strong organizational, practical, and management skills; responsible for client servicing and engagement, sales support, and account management to meet the needs of the employer; responsible for developing a positive customer experience and fostering healthy working relationships, Skilled in implementing effective cross-selling and upselling strategies, driving revenue growth while maximizing value for clients, acting as a bridge between the support and the sales team; often acting as a go-between with other departments within the company, such as tech or product management.
Experience
Customer Success Advisor
Sep 2023 — Present
Successfully taught clients to use complicatedtechnology. Assisted customers with onboarding andproduct set up to foster successful adoption andusage. Monitored customer progress and addressedcustomer inquiries with timely and accurateupdates. Collaborated with sales and product teams toaddress customer success objectives. Provide appropriate product suggestions on aclient-by-client basis. Troubleshot complicated software issues on thefly. Onboarded clients and provided clients withindustry advice.
Education
SHRI RAMSWAROOP MEMORIAL UNIVERSITY
Bachelor of Commerce - BCom
2016 — 2019
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