Kin Sheung
Senior Business Analyst @Gallagher
Signup · Get unlimited contacts
WORK HISTORY
Senior Business Analyst @Gallagher
Claims Implementation – Novidea | GallagherSupporting the end-to-end implementation of the Novidea claims platform across Gallagher’s London Market operations. Involved in mapping and testing core claims processes (FNOL, Further Advice, Collection, Settlement) and ensuring alignment with market systems such as ECF and DXC.
EDUCATION
The University of Queensland
Bachelor's degree, Computer Science
ABOUT KIN SHEUNG
A results-orientated Business Analyst with over 16 years’ experience in the banking and finance sectors, leading projects, successfully analysing and outlining key business issues across divisional teams. In recent past, the majority of projects involve reporting at the steering group level with interpretation of deep level detail to highlight business impact. Extensive change management experience, core communication skills and ability to execute towards business direction has been pivotal in process re-engineering work. Focus primarily has been on creating and balancing value and efficiency across profit centres and operational areas within organisations. Preference to undertake the evaluation of business processes against strategic direction, to safeguard alignment with the larger programme of work.Specific execution of F2B process reviews within Target Operating Model programmes has spanned areas including Operations, Middle Office and Data Management. Commitment to exposing disconnects within processes and taking a tactful approach to analysing, resolving and communicating these has been imperative to maintaining buy-in. Focused to taking a collaborative approach with clients to leverage a joint vision and increased uptake of recommendations. Background in varied business sectors has meant the ability to mix and match previously deployed methods, to return the optimum outcome.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.