Kim McLain
Call Center, Human Resources, Project Management
- Role
- Senior Human Resources Manager at Comcast
- Location
- Beaverton, OR, US
- LinkedIn followers
- 500 followers
Human ResourcesView LinkedIn profile
About Kim McLain
Experienced HR and Employee Relations leader with more than 20 years at Comcast…
Experience
Senior Human Resources Manager
Jun 2021 — Present · Hillsboro, OR, US
Education
University of Phoenix
Bachelor, Business Administration
2009 — 2011
Portland Community College
Associate of Science, General
1995 — 1997
Marylhurst University
Master of Business Administration (M.B.A.), Business Administration and Management, General
2012 — 2013
Skills
- Call Centers
- Customer Experience
- Telecommunications
- Vendor Management
- Performance Management
- Crm
- Team Management
- Budgets
- Conflict Management
- Access
- Cross-Functional Team Leadership
- Career Development
- Leadership
- Leadership Development
- Process Improvement
- Human Resources
- Employee Recognition
- Training
- Customer Satisfaction
- Call Center Development
- Troubleshooting
- Program Management
- Leadership Mentoring
- Management
- Team Building
- Project Management
- Outsourcing
- Time Management
- Quality Assurance
- Avaya
- Operations Management
- Coaching for Success
- Call Center
- Sales Operations
- Customer Retention
- Customer Service
- Coaching
- Team Leadership
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