Kim Watson

General Manager Client Delivery Director - Major Contracts @BT Group

Southend-On-Sea, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2012 — Present

General Manager Client Delivery Director - Major Contracts @BT Group

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GB

SKILLS

Salesforce.comBusiness TransformationConsultingBusiness DevelopmentStakeholder ManagementProgram ManagementTelecommunicationsStrategyBusiness ManagementPeople ManagementManaged ServicesConsultancyCustomer ServiceP&L ManagementCustomer RelationsProcess ImprovementOutsourcingService DeliveryProject PlanningNetworkingForecastingTeam BuildingManagementProfessional ServicesTeam ManagementPre-SalesIT Service ManagementVendor ManagementService ManagementProject DeliveryBusiness PlanningIT OutsourcingChange ManagementContract NegotiationBusiness Process Improvement

ABOUT KIM WATSON

An IT Business and Services Director with extensive experience in organisations as diverse as: Managed Services, Major Global Contract Management, Datacentre / Infrastructure Management, Customer Services, Logistics, Product Management, Sales and Marketing, both domestic and international, over a period of 25+ years. Responsibilities have included the management of multi million-pound business units, the delivery of leading edge services and solutions, growth of the revenue streams, transformation / restructuring and creation of organisations and the development and implementation of corporate level business & IT strategies, within timescales and budget. A strong services background with international experience, commercial acumen, technical knowledge and a high level of man management skills, which will allow him to succeed in positions requiring innovation, planning, management and evolution of the business. He has a proven track record in delivering quality services, projects and solutions, where understanding the customer problems and requirements are key to success. Specialties: IT / Infrastructure management, Outsourcing, management of large contracts / teams, global network management, international experience.

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Kim Watson — General Manager Client Delivery Director - Major Contracts at BT Group in Southend-On-Sea, GB | Unifers