Kim Bonn

About Kim Bonn

Experienced Global Lead with a demonstrated history of working in the food production industry. Strong program and project management professional skilled in Operations Management, Contact Centers, Management, Project Portfolio Management, and Contract Management.

Experience

1. Senior Director, Global Business Services Strategy, Service Management, Global Process Owners

   Kimberly-Clark

   Apr 2017 — Present

   Set strategy, performance objectives, and execution planning via the Strategic Business Plan for Global Business Services; Leadership of GBS Service Management and Transformation global team, leadership of the global Operational Excellence Team, as well as the Global Process Owners. Functional Coverage areas include Account to Report, Order to Cash, Invoice to Pay, Procurement Operations, Payroll Operations, Treasury Management, Licensing and Royalties, and Internal Controls; Responsible for the Continuous Improvement organization for Global GBS; Manages Reporting and Analytics service offerings via Operational Excellence Team; Drives some of the most difficult and challenging work in GBS, driving Standardization & Automation on end to end processes across all functions and regions of the company; Defines SLAs, Process Standards, Operational specifics, and Performance Standards; Defines, trains, implements, and controls the Continuous Improvement and Transformation Methodologies for Global Business Services; Acts as the primary interface with Global Functional Owners, mapping Process Design from the Functional Strategy to the Operational Delivery

Education

• Northern Kentucky University

  BS, Industrial and Labor Relations

  1994 — 1999