Kim Parry

About Kim Parry

OPERATIONS, SERVICE AND PEOPLE FIRSTDynamic, driven, and detail‑oriented leader with a proven ability to motivate teams, elevate performance, and maintain open, transparent communication across all levels of an organization. Experienced in managing both people and processes with a strong commitment to operational excellence and service quality. Known for promoting collaboration to achieve company goals and for embracing challenges with confidence and resilience.Skilled in leading projects from concept to completion, including oversight of cross‑functional teams, coordination of external vendors, budgeting, scheduling, and navigating approval workflows. Adept at balancing time and budget constraints while consistently delivering high‑quality results—on time, on target, and aligned with organizational objectives.

Experience

1. Assistant Service Manager

   Lucid Motors

   Jan 2025 — Present · Orange County, CA, US

   Manages and develops Service Team members and the day-to-day service business, including customer service interactions, reporting and repairsPerformance Management: continually evaluate the performance of each employee and provide feedback on a consistent basis to drive resultsSelect, train, and develop employees, ensuring all positions are filled in a timely mannerSupport, implement and provide follow-up for all trainingEnsure the team is providing the highest level of Lucid customer experience while developing top of the line, everlasting professional relationships with our clients/vendorsManage timecards and schedules for service center team membersAddress any client concerns or complaints quickly and professionallyPossess a working knowledge of all industry standards, regulations, restrictions, and ensures department complianceDelegate and direct all service tasks as directed by service manager, ensuring client vehicles are repaired and returned on timeMonitor employee work and provide guidance, ongoing training, and development as neededPerform quality control checks on vehicles once repairs have been completedAcquire a thorough understanding of Lucid Motors mission and the importance of your contribution through your role as a Service ManagerAssist with or perform administrative tasksResolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively

Skills

• Management
• Television
• Entertainment
• Video
• Marketing
• Digital Media
• Leadership
• Customer Service
• Project Management
• Film Production
• Social Media
• Film
• Video Production