Kim Nguyen
Director Talent Acquisition @Subway
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WORK HISTORY
Director Talent Acquisition @Subway
Shelton, CT, US
Lead the development, implementation, and continuous improvement of the global Talent Acquisition strategy. Partner with HR People Partners and business leaders to assess current and future talent needs, enhance recruiting processes, and elevate hiring quality. Oversee the recruiting budget, interview process, candidate assessment, and pipeline development. Train, onboard, and lead a global team while driving operational excellence.• Co-leading Subway Insourcing Talent Acquisition Transformation. Implementation of new Applicant Tracking System, Career Pages, programmatic marketing and enhanced hiring manager and candidate experiences. • Recruit for leadership & critical roles. Partner with Chief People Officer and/or HR People Partners to prepare & extend offers, inclusive of versatile, and cost effective, relocation packages.• Responsible for annual budget of 2.5M, inclusive of LinkedIn annual investment. Provide updates to Vice President, People & Performance and Finance, monthly, as well as, oversight of all recruiting billing to ensure timely payments.• Design & implement recruiting metrics that evaluate talent acquisition programs and initiatives. Measure results, impact and cost-effectiveness, resulting in minimizing key metrics such as time to acceptance and cost per hire. • Lead, mentor, and develop a global recruiting team of six to effectively achieve business objectives. • Developed & implemented the Future Footlongs internship program. Framework being leveraged to expand program to Miami office and additional functions.
EDUCATION
University of Rhode Island
Bachelor of Arts, English
ABOUT KIM NGUYEN
Accomplished global People & Culture leader with deep expertise in talent acquisition, organizational effectiveness, & cross‑functional partnership. Proven success in building high‑performing teams, optimizing recruitment operations, & driving large‑scale transformation initiatives. Recognized for fostering cultures based on respect, transparency, & integrity while aligning talent strategies with business priorities. Exceptional communication, problem‑solving, financial acumen, and stakeholder management.
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