Kim McMiller
SVP, Global Client Services @IntouchCX
Chicago, IL, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2022 — Present
SVP, Global Client Services @IntouchCX
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EDUCATION
N/A
Western Illinois University
Bachelor of Arts Mass Communications
SKILLS
Consumer ProductsCross-Functional Team LeadershipMarketing StrategySocial MediaHuman ResourcesCall CenterCustomer ExperienceTeam LeadershipTeam BuildingManagementFmcgTrainingCustomer SatisfactionProcess ImprovementVendor ManagementCustomer RetentionCustomer ServiceLeadershipP&L ManagementStrategyStrategic PlanningCoachingOutsourcingProject ManagementProgram ManagementAccount ManagementChange ManagementPerformance ManagementCrmOperations ManagementCustomer InsightAnalyticsBusiness Strategy
ABOUT KIM MCMILLER
Experienced Vice President Customer Experience with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Operations Management, Consumer Products, Contact Centers, Management, and Customer Experience. Strong support professional with a Bachelor of Arts Mass Communications focused in Journalism from Western Illinois University.
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