Kim McMiller
Kim McMiller | Senior Vice President, Global Client Services | Global Customer Service Professional
- Role
- SVP, Global Client Services at IntouchCX
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Kim McMiller
Experienced Vice President Customer Experience with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Operations Management, Consumer Products, Contact Centers, Management, and Customer Experience. Strong support professional with a Bachelor of Arts Mass Communications focused in Journalism from Western Illinois University.
Experience
SVP, Global Client Services
Apr 2022 — Present
Education
Western Illinois University
Bachelor of Arts Mass Communications
Skills
- Consumer Products
- Cross-Functional Team Leadership
- Marketing Strategy
- Social Media
- Human Resources
- Call Center
- Customer Experience
- Team Leadership
- Team Building
- Management
- Fmcg
- Training
- Customer Satisfaction
- Process Improvement
- Vendor Management
- Customer Retention
- Customer Service
- Leadership
- P&L Management
- Strategy
- Strategic Planning
- Coaching
- Outsourcing
- Project Management
- Program Management
- Account Management
- Change Management
- Performance Management
- Crm
- Operations Management
- Customer Insight
- Analytics
- Business Strategy
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