Kim Lance

Strategic HR Leader | Total Rewards & HR Operations Guru | Adaptable Problem Solver

Role: Director, HR Operations (Total Rewards) at Ncsoft West
Location: Seattle, WA, US
LinkedIn followers: 500 followers

About Kim Lance

Strategic Human Resources leader with over 20 years of experience driving strategies and operations across all facets of HR, including total rewards, generalist leadership, and program management. Passionate about building and modernizing scalable HR programs, and implementing strategies that enhance employee engagement and organizational performance. Recognized for impactful results, collaborative leadership, hands-on execution, and integrity.

Experience

Director, HR Operations (Total Rewards)
Ncsoft West
Aug 2021 — Present
Lead the HR Operations Team of four, supporting as many as 500+ employees, overseeing compensation, benefits, payroll, HR systems, compliance, reporting, and other essential functions.

Education

University of Washington
BA, Business Administration: Accounting & Finance

Skills

Customer Retention
HR Consulting
Organizational Development
Workforce Planning
Management
Program Management
Employee Benefits
Talent Acquisition
Succession Planning
Performance Management
Strategic Planning
Employee Relations
Vendor Management
Change Management
Coaching
Human Resources
Recruiting
Organizational Design
Leadership Development
Leadership
Employee Engagement
Applicant Tracking Systems
Talent Management
Onboarding

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