Kim Lacagnina

About Kim Lacagnina

Strategic, agile, innovative and thought-provoking leader, adept at identifying opportunities, developing strategies and executing changes that support growth, enhance operational efficiency, increase productivity, support employee and customer satisfaction and align to company strategy and goals. Experience cultivating cross functional relationships and high-performing teams, inspiring collaboration, and mentoring talent to consistently exceed organizational objectives. Track record of proactively leading the execution of strategic programs and transformation initiatives, acting as a change champion by communicating effectively, collaboratively and candidly creating a positive rapport, establishing trust and successful buy-in. • Customer Centric – Leverage a customer focused mindset for all strategic, operational, process and transformational work, targets and goals ensuring that customer satisfaction and retention are at the core of all efforts. • Agile Change Champion – High focus on front and back-office business & process transformation and E2E cross functional buy-in, enablement and change management for increased user adoption to support a positive customer journey. • Data Driven – Identify, leverage and champion the utilization of accurate information to drive data-driven decisions and problem solving, focusing on impacts, ROI and cost vs benefits leveraging an E2E lens. • People Leader – Build a growth mindset of continual learning vs a fixed mindset of status quo, support the development of an enterprise vs silo lens and empowering professional growth.

Experience

1. Senior Director Data Strategy Operations

   Deltek

   Jun 2025 — Present

   Lead company-wide data governance, data management processes and employee enablement efforts to support Deltek\'s customer journey.

Education

• Rochester Institute of Technology

  Bachelor's Degree, Biotechnology

  1997 — 2002

• University of Rochester

  Master's Degree, Microbiology

  2010 — 2013