Kim H.
Kim Hershey, PMP, PSPO, MBA | Strategic Execution & Transformation Leader | AI-Enabled Product Strategy & Digital Innovation
- Role
- Head of Product at Xcelocloud Inc
- Location
- Toledo, OH, US
- LinkedIn followers
- 500 followers
About Kim H.
Strategic execution and transformation leader with a proven track record turning ambiguity into clarity — and clarity into scalable, repeatable outcomes. I specialize in the intersection of product, technology, operations, and partner ecosystems, with experience spanning startups, Fortune 500s, and complex industrial organizations.Currently leading product and partner innovation at a high-growth cloud/AI startup, where I built a new managed services product line, implemented enterprise service desk tools, and helped drive ~70% YoY revenue growth.My passion is creating structure in unstructured environments — driving execution, cross-functional alignment, and business impact across cloud services, digital transformation, and AI initiatives. I’ve held leadership roles across technology, manufacturing, aerospace, energy, and financial services, with a core strength in building execution engines that scale. Program & Product Strategy | Cloud & AI Transformation Partner Ecosystem Management | Microsoft, AWS, Red Hat Digital Operating Models | Execution Rhythm | Data-Driven Leadership PMO & Governance | GTM Enablement | Service Design
Experience
Head of Product
Sep 2022 — Present
Defined and led company-wide product and services strategy across cloud, AI, and managed services platformsImplemented tools like Halo PSA, N-able, Adlumin, and Hudu to modernize service deliveryDelivered ~70% YoY revenue growth by aligning product, engineering, CX, and GTM teams around shared OKRsBuilt scalable partner programs with Microsoft, AWS, Red Hat, and Citrix, optimizing for incentives and ROIDesigned and launched an OEM Partner Management Platform using Power Apps, Dataverse, and Power BICreated cross-functional execution rhythms, SLAs/OLAs, AI-enabled routing, and governanceBalanced startup agility with structured execution, thriving in ambiguity and fast-paced changeKey Skills: Product Strategy, Service Design, Partner Ecosystems, Execution Leadership, GTM, Digital Transformation, Cloud & AI Platforms
Education
University of Rochester
Bachelor of Science - BS, Chemical Engineering
University of Rochester - Simon Business School
MBA, Finance
1999 — 2002
University of Rochester
Bachelor of Science, Chemical Engineering
Northwestern University - Kellogg School of Management
Accelerated Marketing Leadership Program, Marketing
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