Kim Echols
Executive Administrative Assistant at Verizon Wireless
- Role
- Executive Administrative Assistant at Verizon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
Executive Administrative Assistant
Nov 2013 — Present · Bellevue, WA, US
Exerpeinced office management and special projects with a high degree of efficiency. Serve as point of contact person for C band directors, managers, sales teams, cleitns and vendors toe nsure proper lines of communication. Maintain excellent communication skills, problem resolution abilities, and a high level of confidentiality- Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality- Provide administrative support ot he B2B Director and seven direct reports along with 128 frontline reps with a demonstrated ability to improvise, improve procedures, and meet demanding dealines- Coordinate corporate luncheons and develop presentations for meetings and special events- Process monthly expense reports reflecting supporting documents and budget code indexes- Coordinate marketing programs and prepre marketing materials when necessary- Manage and maintain sales records, pipeline, forecasts, call and expense reports- Coordinate activities with other departments to ensure that services were provided in an efficient and timely manner- Accountable for outstanding customer service to all external and internal customers- Creates an environment which allowed sales team to provide outstanding service and quality through employee motivation and teamwork.
Education
University of Phoenix
Bachelor of Science (B.S.), Business Administration and Management, General
2003 — 2005
University of Phoenix
Bachelor of Applied Science (B.A.Sc.) - Business Management, Business, Management, Marketing, and Related Support Services
2002 — 2005
University of Phoenix
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
2002 — 2005
Skills
- Mobile Devices
- Team Leadership
- Lte
- Customer Satisfaction
- Telecommunications
- Wireless
- Account Management
- Direct Sales
- Management
- Customer Retention
- Customer Service
- Cellular Communications
- Mobile Technology
- Customer Experience
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