Kim Covington
Senior Project & Program Manager – Training, Operations, Compliance & Risk | Governance Oversight | Partnering with leaders to align operational strategies with enterprise priorities, driving optimization & performance.
- Role
- Vice President Consumer & Community Banking Compliance Manager at JPMorganChase
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Kim Covington
I’m a builder of teams, processes, and partnerships that move organizations forward. With a career spanning compliance, operations, client relations, and team leadership, I’ve earned a reputation for turning complex challenges into streamlined systems that deliver lasting impact. Whether guiding leaders through high-stakes decisions, designing training programs that empower staff, or uncovering opportunities to recover millions in lost revenue, I bring focus, innovation, and an ability to see the bigger picture while managing the details that make it happen.I see opportunities where others see obstacles, offering a blend of strategic insight and operational execution to help organizations achieve their most critical objectives.What Sets Me Apart• Partnering with senior leaders to align compliance and operational strategies with enterprise goals.• Serving as a governance oversight partner providing guidance on Firmwide CCOR framework standards and procedures.• Driving enterprise-wide initiatives from concept to completion while mitigating risk and ensuring regulatory compliance.• Leveraging process innovation and cross-functional collaboration to streamline reporting, automate workflows, and deliver scalable solutions.Career Highlights• Designed and delivered a comprehensive Compliance, Conduct & Operational Risk Training Program for JPMorgan Chase.• Selected by executive leadership to create a “Words Matter” presentation for the Chief Compliance Officer’s team, earning recognition for thought leadership.• Recovered $9M in lost revenue in eight months by restructuring a counterparty claims operations while strengthening financial controls.I thrive in environments where strategy meets execution, collaborating with executives to create operational programs and processes that position organizations for long-term success.Let’s connect!
Experience
Vice President Consumer & Community Banking Compliance Manager
Jul 2017 — Present · US
Vice President, Compliance | Home Lending Practices
Education
The University of Texas at Austin – Center for Professional Education (CPE)
Project Management
Skills
- Business Process Improvement
- Client Presentation
- Channel Relationship Management
- Cross-Functional Team Leadership
- Credit
- Manage Client Relationships
- Relationship Development
- Microsoft Office
- Interpersonal Relationships
- Reo
- Customer Relationship Management (Crm)
- Interpersonal Communication Abilities
- Business Relationship Building
- Strategic Partner Relationship Management
- Relationship Building
- Client Services
- Customer Service
- Loan Servicing
- Team Building
- Management
- Business Relationship Management
- Mortgage Servicing
- Business Development
- Call Centers
- Loan Origination
- Default
- Maintaining Strong Client Relationships
- Mortgage Banking
- Mortgage Lending
- Call Center
- Banking
- Key Account Relationship Building
- Team Management
- Loss Mitigation
- Executive Management
- Client Rapport
- Loan Modifications
- Operations Management
- Client Development
- High-Level Relationship Management
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