Kim Charles
Senior Director, Care East, Service Strategy @Rogers Communications
Toronto, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2023 — Present
Senior Director, Care East, Service Strategy @Rogers Communications
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SKILLS
Customer ServiceProject ManagementTelecommunicationsCross-Functional Team LeadershipStrategyBusiness ProcessMobile DevicesRequirements AnalysisBusiness AnalysisBusiness Process ImprovementCustomer Relationship Management (Crm)Wireless TechnologiesVendor ManagementManagementWirelessCall CenterProduct ManagementProgram ManagementBusiness CaseChange ManagementProcess ImprovementInvoicingContact CentersIntegrationTeam LeadershipCustomer ExperiencePerformance ManagementCall CentersLeadership
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