Kim Bertke
Customer Focused Technology Manager
- Role
- Technical Project Manager at Apple
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Kim Bertke
Innovative manager adept at building high performance teams, translating business needs…
Experience
Technical Project Manager
Jan 2010 — Present
Responsible for managing software projects within Customer Systems. Projects include modifications or implementations to KnowledgeBase and Support Site, Integrated Search Tools, CRM tools, and other systems utilized by the Apple Contact Center or Retail Stores.
Education
Texas McCombs School of Business
BBA, Management Information Systems
1990 — 1996
Skills
- Saas
- Agile Methodologies
- Team Building
- Management
- Budget
- Software Development
- Training
- Sdlc
- Integration
- Enterprise Software
- Team Leadership
- Project Management
- Call Centers
- Networking
- Budgets
- Vendor Management
- Pre-Sales
- Software Project Management
- Crm
- Cross-Functional Team Leadership
- Business Process
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