Kim Springer
Senior IT Healthcare Leader | Project Manager | Service Management | Vendor Relationships | Improving Clinical Workflow | Technology | Operational Excellence
- Role
- Information Technology Service Desk Supervisor at Bryan Health
- Location
- Lincoln, NE, US
- LinkedIn followers
- 500 followers
About Kim Springer
I am passionate about delivering healthcare and technology outcomes through disciplined project management, strategic vendor management, and IT services aligned with business goals. Proven IT leader delivering consistent, measurable results across large-scale initiatives, service delivery programs, and cloud modernization projects.A continuous learner who treats every experience as an opportunity to improve—quick to learn, adaptable, and collaborative. Listens first, then acts, and builds strong partnerships with clinicians, administrators, vendors, and stakeholders at all levels. I have successfully led and delivered multiple large-scale technology implementations; built, developed, and performance managed cross functional teams; successfully defined and implemented process redesigns to maximize operational efficiency; and leveraged strategic thinking, analytics, and creativity to solve complex problems, deliver increased business value, and lower technical debt.Established and governed vendor partnerships, overseeing contract management, SOWs, performance metrics, and risk controls. Drivers of value include AI-enabled workflows, data-driven decision making, and cloud migration success. Spearheaded AI/ML pilots and production deployments to enhance clinical analytics, patient care workflows, and operational insights. Guided AWS migrations and cloud modernization efforts, ensuring security, compliance (HIPAA/HITRUST where applicable), and scalable service delivery.Utilizes strategic thinking, analytics, and vendor relationship management to solve complex problems, accelerate value realization, and minimize risk. Focused on delivering enhanced business value, improved service levels, and reduced technical debt through disciplined governance and continuous improvement.I believe people, process, and technology are essential to positive outcomes, with culture and core values serving as the guide for sustainable teams and resilient vendor ecosystems in healthcare and technology.
Experience
Information Technology Service Desk Supervisor
Dec 2025 — Present
Education
Lincoln School of Commerce
Business - studied
University of Nebraska at Omaha
Project Management
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