Kimberly Phillips
Director, UPMC for Life Medicare Brokerage Department | Sales Operations Management | Strategic Planning & Execution | Business Development & Growth | Relationship & Partnership Building | Market Trends Analysis
- Role
- Manager, Medicare Brokerage Department Upmc at UPMC
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Kimberly Phillips
I currently serve as the Director of the UPMC Medicare Brokerage Department at UPMC…
Experience
Manager, Medicare Brokerage Department Upmc
Sep 2023 — Present · Pittsburgh, PA, US
Successfully led a team turnaround: Assumed dual roles as Manager and took over the responsiblites of the Director who was laid off in April, revitalizing the department by improving morale, productivity, and sales performance.Achieved exceptional results: Consistently met or exceeded monthly sales goals, drastically reduced employee turnover (from over 50% annually), and fostered a positive work environment.Built a high-performing team: Implemented effective sales processes, mentored new Broker Managers, and strengthened team collaboration through regular meetings and engagement initiatives.Recognized for excellence: Received high praise from both employees and leadership for outstanding performance and department transformation.
Education
University of Pittsburgh
Bachelors
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