Kimberly B.
Sr. Manager, Digital Product Management
- Role
- Senior Manager, Digital Product Management at Thermo Fisher Scientific
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Kimberly B.
As an e-commerce expert, I’m energized by analyzing website metrics and customer experience research to identify customer pain points. I crave the “ah-ha” moment when I discover a solution to a problem and then lead the technical team in building out the solution throughout the entire project life cycle. I take pride in delivering a finished product to my stakeholders, leadership, and most importantly, customers.Throughout my 14-year career, I\'ve held roles of increasing leadership and strategic responsibilities while building a unique blend of deep expertise in website and onsite search optimization, omnichannel merchandising, technical product management, customer data integrity, and product and supplier management. I build productive relationships through transparency, empathy, and clear communication and am known for my ability to manage multiple projects in parallel by carefully balancing team capacity, individual skill sets, dependencies, return on investment and deadlines.A few of my most successful project include:• Realizing $500K in annual cost savings by migrating Grainger.com from Endeca to Solr, specifically for search engine, category landing pages, and custom landing pages.• Increasing search-to-cart 3% by hypothesizing, testing, and modifying Oracle Endeca enterprise search interface and optimizing top-searched keywords.• Leading creation of organization-wide reporting database, which allowed for standardized sales reporting across teams and realized time savings of 500+ hours per month.
Experience
Senior Manager, Digital Product Management
Oct 2024 — Present
Education
The Ohio State University
Resource Management, Business
Skills
- Analytics
- Product Management
- Strategic Planning
- Pricing
- B2b
- Multi-Channel Marketing
- Crowdsourcing
- Sales Operations
- Pricing Strategy
- Customer Service
- E-Commerce
- Account Management
- Sales
- Cross-Functional Team Leadership
- Web Analytics
- Process Improvement
- Management
- Competitive Analysis
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