Kimberly Marreros
Program Manager at Microsoft | Datacenter Operations and Innovation
- Role
- Program Manager Ii, Data Center Operations at Microsoft
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Kimberly Marreros
Program Manager who initiated new software feature development to address operational inefficiencies on the datacenter production floor, and delivered features into the digital workspace of Microsoft datacenter technicians when repairing newly deployed AI hardware, increasing ticket resolution efficiency by 16.67% and accelerating procedure retrieval speed by 10x. Experienced in taking programs and pilots from ideation to deployment while managing a portfolio of complex programs, vendors, and director partnerships. Previous experience as a Business Development Manager who executed franchise expansion in LATAM, launching a targeted B2B sales email marketing campaign, doubling meeting conversion rates to 5%, and conducting in-person franchise sales presentations, which directly contributed to the successful opening of two new sports betting stores. Managed operations across four high-traffic sports betting showrooms, overseeing staff hiring, scheduling, payroll, supplier negotiations, transaction accuracy, and betting payouts for daily transactions.
Experience
Program Manager Ii, Data Center Operations
Feb 2023 — Present · Seattle, WA, US
This marks a promotion for leading a v-team of 4 FTEs, a vendor, and dozens of partners to implement a new business model that impacts multiple organizations within Cloud Operations Additional responsibilities: Events Lead for the LATAM chapter of Indigenous@Microsoft
Education
International Baccalaureate
International Baccalaureate
Université Sorbonne Nouvelle - Paris 3
Diplôme Universitaire de Langue Française (DULF)
Questrom School of Business, Boston University
Bachelor of Science - Management Information Systems & Operations Technology
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