Kim Karnell
Sr Engagement and Technical Lead @Rldatix North America
Signup · Get unlimited contacts
WORK HISTORY
Sr Engagement and Technical Lead @Rldatix North America
I led enterprise SaaS programs for healthcare and compliance clients, delivering complex implementations on time and within budget while serving as the primary partner for senior stakeholders. My work focused on driving adoption and optimization, from running client workshops to implementing release management and QA frameworks that cut deployment issues by 30%. I also managed budgets and executive reporting while mentoring team members into leadership roles, building a scalable, high-performance delivery culture.
EDUCATION
Saint Elizabeth University
Bachelor of Science Degree, Business Administration
SKILLS
ABOUT KIM KARNELL
I’m an experienced Customer Success and Implementation Leader with 25+ years of driving SaaS adoption, operational excellence, and client retention. I specialize in turning complex enterprise projects into measurable outcomes — aligning technology, process, and people to deliver value.At RLDatix, I’ve led multi-year client engagements, rebuilt release processes, improved forecasting accuracy, and mentored teams to promotion and growth. I’m known for bridging business goals with technical delivery, strengthening client trust, and creating structures that scale.I’m passionate about building teams that thrive on accountability and collaboration while helping clients realize long-term success through innovation and partnership.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.