Kimberly Douglas

About Kimberly Douglas

I am passionate about helping leaders build higher-performing teams.improving the engagement and productivity of their teams so that together they achieve greater success.For more than 20 years I have collaborated with leaders at all levels.in a wide range of industries.with organizations of all sizes.including Coca-Cola, CDC, HVMG, Chick-fil-A, Home Depot, Cox Enterprises, and AT & T. I am proud and honored to have an 88% repeat and referral business. As an engaging, high-impact, results-driven facilitator, I HELP LEADERS in 4 KEY AREAS: STRATEGIC PLANNING & EXECUTION – Create the plan for team success and ensure accountability.thus achieving clarity and alignment on critical objectives and priorities. TEAM EFFECTIVENESS – Improve how the team works together to achieve their goals.so that everyone is clear on their role, trusts each other to fulfill their responsibilities, and productively deals with conflict. INNOVATION – Creatively tackle the challenges and opportunities that lie ahead.by establishing a culture of innovation where the potential and creativity of each person is unleashed and focused on achieving common goals. CHANGE MANAGEMENT – Engage the entire organization in the journey.thus minimizing resistance and maximizing buy-in.My critically acclaimed book, THE FIREFLY EFFECT [Wiley] is full of stories, techniques, and insights that have proven to increase a team’s effectiveness and deliver stronger business results. Prior to founding FireFly, I served in HR leadership roles in healthcare, telecommunications, and hospitality industries.What makes me UNIQUE as an expert professional FACILITATOR? I have both the “HARD SKILLS” needed to facilitate complex strategic planning & the “SOFT SKILLS” of building team effectiveness.enabling me to collaborate with LEADERS at ALL LEVELS – from the C-Suite to the front-line. I am expert at both the THEORY and ART of FACILITATION.based on my master’s in industrial/organizational psychology and my passion for life-long learning. I have achieved the HIGHEST LEVELS OF CERTIFICATION as a facilitator and as an HR strategic business adviser. My 88% REPEAT and REFERRAL business is evidence of my positive impact on my clients. The vast majority of my work comes to me by word-of-mouth. I have worked with many of my clients for over 5 years – and they reengage me when they move to new roles and new companies.If you have read to this point, let\'s talk about ways we can make your team even more effective. Email me at K•••••••@FireFlyFacilitation.com.

Experience

1. CEO & Founder

   Firefly Facilitation Inc

   Oct 1998 — Present · Savannah, GA, US

   I founded FireFly Facilitation 20+ years ago.an Atlanta-based, boutique firm specializing in engaging, high-impact, results-driven facilitated sessions. I help business leaders improve the engagement and productivity of their teams so that together they can achieve greater success.What are my most requested facilitation engagements? STRATEGIC & OPERATIONAL PLANNING AND EXECUTION – I have a proven strategic and annual planning and execution model that I have used, refined, and customized for over 25 years in a wide array of industries for leadership teams at all levels in the organization – from the Executive Team for the entire organization to a leadership team of a business unit or department. LEADERSHIP TEAM EFFECTIVENESS – Using Patrick Lencioni’s model for high performance teams and my expertise in the Herrmann Brain Dominance Instrument (HBDI), I help team leaders build trust on the team, ensuring productive conflict and reaching a decision that all can commit to. Together we break down silos by having everyone focused on a clear and compelling picture of success – and hold people accountable for their commitments. FACILITATION OF HIGH-IMPACT SESSIONS. Large Scale Sessions – I collaborate with internal planning teams to design and facilitate large scale company gatherings, such as leadership conferences, team development sessions, strategic alignment/planning/execution sessions – all for the purpose of achieving critical business objectives and greater employee engagement. Creating a Culture of Innovation – I have facilitated ExperiencePoint’s simulations for over 8 years to teach them the tools and mindsets of design thinkers. Equipping People to be Successful Change Leaders – I have led 500+ people through ExperiencePoint’s powerful ExperienceChange simulations to teach them how to use the right tools and mindsets to minimize resistance and ensure buy-in to the change.

Education

• Agnes Scott College

  Bachelor of Arts - BA, Psychology

• University of Tennessee, Knoxville

  MS, Industrial/Organizational Psychology