Kimberly Wheeler

Senior Customer Success Manager at Smartling

Role: Senior Customer Success Manager Ii at Smartling
Location: Raleigh, NC, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Kimberly Wheeler

Driving results and lasting relationships through collaboration, flexibility and innovation. My mission is to guide clients through an exceptional user experience: educating and connecting them to critical resources, tailoring solutions that fit their unique needs and driving desired outcomes through flexible and focused collaboration.Through these efforts, I am committed to business and economic growth, client and employee engagement and thriving long term client relationships.

Experience

Senior Customer Success Manager Ii
Smartling
Jan 2025 — Present

Education

Meredith College
B.S., Majors: Business Management; Clothing and Fashion Merchandising
1991 — 1995

Skills

Customer Retention
Customer Service
Customer Satisfaction
Training
Organizational Development
Employer Branding
Business Process Improvement
Business Development
Program Management
Customer Relationship Management (Crm)
Employee Relations
Talent Management
Interviews
Leadership Development
Membership Retention
Leadership
Membership Relations
Onboarding
Product Optimization
Consulting
Process Improvement
Employee Benefits
Performance Management
Employee Training
Recruiting
Staff Development
Interviewing
Sales
Talent Acquisition
Personnel Management
Customer Relations
Professional Associations
Team Building
Account Management
Client Services
Human Resources

Contact information

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Kimberly Wheeler

Experience

Senior Customer Success Manager Ii

Education

Meredith College

Skills

Find verified contacts for anyone on LinkedIn