Kimberly Richard-Rivera
Early Childhood Educator | Admin & Training Leader | Experienced in Behavior Support, Inclusive Practices, and Family Engagement
- Role
- People Operations & Learning Systems Consultant at Upwork
- Location
- Roswell, GA, US
- LinkedIn followers
- 500 followers
About Kimberly Richard-Rivera
I didn’t find my way into learning and development through a love of training itself, but…
Experience
People Operations & Learning Systems Consultant
Jan 2025 — Present
Collaborate with startups, nonprofits, and small to mid-sized companies to design digital onboarding systems, scalable training programs, and process documentation aligned with HR and operations goals.Develop end-to-end learning ecosystems using Articulate Rise 360, SCORM/xAPI, and LMS platforms, supporting employee development, performance clarity, and retention initiatives.Create asynchronous training libraries, multilingual SOPs, job aids, and branded instructional content that supports HR, compliance, and client success teams.Build and optimize remote onboarding experiences that reduce ramp-up time by up to 40% while improving consistency in role expectations and knowledge transfer.Deliver project-based consulting using platforms such as Notion, Miro, ClickUp, and Trello, managing global project timelines and documentation across cross-functional stakeholders.Provide strategic guidance to founders, managers, and team leads on aligning instructional systems with business operations, offering ongoing support as a fractional learning and operations partner.
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