Kimberly Allen
Patient Experience | Provider Relations | Strategy & Operations
- Role
- Patient Experience Advisor at UW Medicine
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Kimberly Allen
Strategic executive leader with expertise in nonprofit patient advocacy and provider…
Experience
Patient Experience Advisor
Feb 2022 — Present · Seattle, WA, US
Patient Portal Operations & Clinical Council - Advise UW Medicine IT & clinical operations teams on processes that elevate patient experience and improve healthcare navigation through digital interaction with their health record. Evaluate and make recommendations for enhancements to patient portal (MyChart) features.Outpatient Advisory Council - Advise UW Medicine Outpatient Services by providing perspective and usability feedback. Enhance patient experience and improve programs, services and policies for the UW Medicine ambulatory clinic settings. Themes include patient communication, telehealth appt scheduling, clinic efficiency, and digital front door strategy.Quality Oversight Council - Patient Advisor to multidisciplinary senior leader council responsible for quality, safety, and service improvement at UW Medicine, assuring quality activities are aligned with strategic plan and consistent with ‘Patients Are First’ goals.
Education
University of Rochester
Bachelor of Science - BS
Skills
- Change Management
- Public Speaking
- Community Outreach
- Program Management
- Recruiting
- Program Development
- Management
- Project Management
- Non-Profits
- Strategy
- Data Analysis
- Leadership
- Grant Writing
- Training
- Healthcare
- Fundraising
- Community Engagement
- Leadership Development
- Team Leadership
- Strategic Planning
- Nonprofits
- Social Media
- Event Planning
- Research
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