Kimberly Shao

About Kimberly Shao

I am passionate about helping companies identify and develop high potential talent. I enjoy finding unique ways to help people grow within their organizations and look forward to opportunities where I can use my creative side to design interactive and engaging learning solutions.

Experience

1. Director - Training & Program Integration (Data Governance)

   American Express

   Sep 2025 — Present · NY, US

   Build and lead a learning and development function that addresses key data governance skills gaps across Enterprise business and technology teams• Design a scalable and cohesive data management training strategy and plan for the Enterprise Data Office• Establish and own key training metrics and evaluation processes to measure effectiveness, track adoption, and ensure learners meet enterprise data standards and proficiency goals per regulatory requirements• Design and operationalize a long-term sustainment model for learning, enabling reinforcement, evolution, and preservation of foundational training while ensuring relevance for future audiences and enterprise priorities• Collaborate across data governance teams and senior leadership to generate buy-in, align with broader organizational change management efforts, and integrate training efforts with enterprise initiatives, including communications, policy, and governance• Provide ongoing support to key Executive level data management forums

Education

• Cornell University

  Bachelor of Science, Human Development | Minor in Education

• UCL

  Division of Psychology and Language Sciences

Skills

• Spss
• Data Analysis
• E-Learning
• Microsoft Excel
• Powerpoint
• Learning Management Systems
• Higher Education
• Research
• Community Outreach
• Fun at Work
• Human Resources
• College Recruiting
• Learning & Development Solutions
• Social Media
• Instructional Design
• Public Speaking
• Analysis
• Microsoft Office
• Teaching
• Microsoft Word