Kimberly Sego

About Kimberly Sego

Lean Six Sigma leader who is passionate about cultivating change within organizations by providing motivation, strategy, mentoring, project execution and continuous improvement training that will help companies achieve new levels of success. Methodical at leading, planning, and deploying activities that will produce significant cost savings and improved customer experience through productivity, quality, waste reduction and business process improvements.

Experience

1. Director of Operational Excellence

   EMPLOYERS

   Apr 2023 — Present · Reno, NV, US

   Define and institutionalize business architecture best practices and principles to harmonize system, data, process, and people needs into a unified solution• Define cross-functional workflows and identify operating model and role changes necessary to achieve process improvements• Oversee a team of business process specialists responsible for the cross-functional requirements analysis, business case, and supporting solutions that define our basis of business needs• Empower analysts to help business functions define, translate, and align their requirements into a well-integrated solution blueprint and advise on roll-out and adoption considerations• Provide tools, approaches, and frameworks to business process specialists to better capture business needs and requirements from across the business into fewer, better integrated capabilities • Identify unnecessary process/tool complexity and recommend necessary changes including streamlining handoffs and improving opportunities to share data• Understand customer needs and optimal business process design; partner with Digital Product and Enterprise Architecture to design a holistic process architecture that addresses the underlying technical and business challenge• Steward end-to-end solution quality by supporting and integrating change management through the entire product lifecycle: throughout design, development, test, and post-implementation operations• Develop and drive an approach to business management that emphasizes a culture of continuous improvement where all employees are invested in business outcomes and empowered to implement change • Champion formal training and on-going growth and development across all operations in systems thinking, standard problem solving methodologies and change management best practices• Deliver consistently exceptional and efficient operations through the evaluation, measurement, and continuous improvement of policies, practices, processes, systems

Education

• Villanova University

  Lean Six Sigma Master Black Belt Certificate , Six Sigma

• University of Nevada

  Pre-Nursing Studies

  2002 — 2005

• Devry, Keller Graduate School of Management

  Masters of Business Administration (In Progress), Business Administration and Management, General

• Lean Enterprise Institute

  Lean Coaching

  2015 — 2015

• Embry-Riddle Aeronautical University

  Bachelor of Science, Technical Management

Skills

• Six Sigma
• Lean Manufacturing
• Business Strategy
• Strategy
• Business Process
• Veterans
• Dmaic
• Operational Excellence
• Leadership
• Business Process Improvement
• Project Management
• Planning
• Consulting
• Business Analysis
• Performance Improvement
• Continuous Improvement
• Value Stream Mapping
• Process Improvement
• Team Building
• Management
• Project Planning
• Change Management
• Analysis
• Visio
• Team Leadership
• Strategic Planning
• Cross-Functional Team Leadership
• Program Management
• Training
• 5s
• Kaizen
• Lean Six Sigma
• Root Cause Analysis