Kimberly Paul
Senior Manager, Customer Experience @Tidal
New York, NY, US
EMAILS
k••••••••@tidal.com
MOBILE NUMBERS
+19•••••••85
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WORK HISTORY
Nov 2021 — Present
Senior Manager, Customer Experience @Tidal
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Developing and building processes and functions to implement TIDAL\'s customer support strategy while managing the performance of the Support team against established success measures.
SKILLS
Call CentersDigital MarketingMicrosoft OfficeManagementDigital MediaCustomer ServiceSalesforce.comStrategyMicrosoft ExcelLeadershipAnalysisStrategic PartnershipsTrainingLead GenerationVendor ManagementMarketingMicrosoft WordCross-Functional Team LeadershipGrowth StrategiesProject ManagementCrmCall CenterMicrosoft PowerpointAccount ManagementProgram Management
ABOUT KIMBERLY PAUL
As a Sr. Account Director, I achieve ambitious revenue targets, seamless project…
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