Kimberly Paul
Sr. Manager | Global Customer Support Operations | Building Best in Class Customer Experiences, Omnichannel | Process Development | Program Management | Project Delivery
- Role
- Senior Manager, Customer Experience at Tidal
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Kimberly Paul
As a Sr. Account Director, I achieve ambitious revenue targets, seamless project…
Experience
Senior Manager, Customer Experience
Nov 2021 — Present
Developing and building processes and functions to implement TIDAL\'s customer support strategy while managing the performance of the Support team against established success measures.
Skills
- Call Centers
- Digital Marketing
- Microsoft Office
- Management
- Digital Media
- Customer Service
- Salesforce.com
- Strategy
- Microsoft Excel
- Leadership
- Analysis
- Strategic Partnerships
- Training
- Lead Generation
- Vendor Management
- Marketing
- Microsoft Word
- Cross-Functional Team Leadership
- Growth Strategies
- Project Management
- Crm
- Call Center
- Microsoft Powerpoint
- Account Management
- Program Management
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