Kimberly P.
Product Strategy Builder | Platform Modernization | Digital Forecasting & Planning | Vendor Management | Digital & AI Transformation Leader
- Role
- Product Management, Platform Modernization at Capital One
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Kimberly P.
Senior Leader with 17+ years building product strategy and managing delivery of digital solutions across the financial services and healthcare sectors.Managed country-wide digital transformation initiatives for a global financial services firm, leading to increased digital engagement and improved customer experience via mobile and online platforms.Led the seamless mobilization of a cognitive AI voice bot as part of a contact center transformation initiative for a leading healthcare payor. Exceeded the automation target of 65% of volume within the first year.
Experience
Product Management, Platform Modernization
Apr 2025 — Present
Education
Canisius University
Master of Business Administration - MBA
University at Buffalo
Bachelor of Arts (BA)
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