Kimberly Morrison
Information Technology/Service Delivery
- Role
- Information Technology Specialist at U.S. Coast Guard
- Location
- Martinsburg, WV, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Kimberly Morrison
Subject Matter Expert with experience over 20 years in ITSM, Quality-Organizational…
Experience
Information Technology Specialist
Feb 2023 — Present · Washington, DC, US
Education
University of Maryland Global Campus
Graduate Certificate in IT Business Management, IT Business Management
2011 — 2013
George Mason University
Bachelor's degree, History
1994 — 1996
Skills
- Operational Support
- Process Improvement
- Bmc Remedy
- IT Management
- Scrum
- Itil V3 Foundations Certified
- Knowledge Management
- Service Improvement
- Continuous Improvement
- Business Process Improvement
- Service Management
- Service Desk
- Itil
- Operational Analysis
- Integration
- Document Management
- Problem Management
- Service Level Agreements
- IT Operations
- Resource Management
- Service Operations
- Itil Certified
- IT Service Management
- Release Control and Validation
- Certified Scrum Master
- Change Management
- Technical Documentation
- Technical Writing
- Itil Process Implementation
- Customer Satisfaction
- Sharepoint
- Requirements Analysis
- Help Desk Support
- Service Level Management
- Software Documentation
- Sdlc
- Customer Support
- Incident Management
- Iso 20000
- Service Delivery
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