Kimberly Kortz

Senior Director, Commercial Information Technology at Frontier Communications

Role
Gloversville Ny at Frontier Internet
Location
Johnstown Town, NY, US
LinkedIn followers
500 followers

About Kimberly Kortz

Accomplished strategic operations and customer service leader with over 20 years of success in business development and customer experience leadership, primarily in the communications industry. Proven ability to assist with grow sales, manage budgets, and enhance quality through consummate planning and launch of advanced initiatives; effective cross-functional leadership; prioritizing client needs; and a solutions-focused, high-accountability work ethic.

Experience

  1. Gloversville Ny

    Frontier Internet

    Present

Education

  • Paul Smith's College

    A.A.S. in Hotel and Restaurant Management, Hotel, Motel, and Restaurant Management

    1992 — 1994

  • State University of New York College at Plattsburgh

    B.S. in Hotel, Restaurant and Tourism Management, Hotel, Motel, and Restaurant Management

    1995 — 1997

Skills

  • Wireless
  • Telephony
  • Managed Services
  • Direct Sales
  • Voip
  • Process Improvement
  • Telecommunications
  • Business Process Improvement
  • Training
  • Customer Satisfaction
  • Leadership
  • Software Documentation
  • Management
  • Call Centers
  • Unified Communications
  • Salesforce.com
  • Business Process

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Kimberly Kortz — Gloversville Ny at Frontier Internet in Johnstown Town, NY, US | Unifers