Kimberly Morgan

WORK HISTORY

EDUCATION

SKILLS

ABOUT KIMBERLY MORGAN

I am a multi-certified, technology professional with vast experience managing enterprise implementations and technology change for global financial platforms supporting consumer, small business, credit card services and capital market technology projects. Expert in gathering, analyzing and defining business and functional requirements; leading data-modeling and process-mapping initiatives, and designing/re-engineering processes, workflows and technology solutions. My portfolio reflects proven ability to manage multiple associates and lead seamless implementations which deliver new technical solutions to promote revenue, enhance the customer experience, improve technology stability and deliver world-class workplace productivity.The following specialties and skills have been leveraged in past roles- Six Sigma Black Belt Professional- Certified Scaled Agile - Leading SAFe- Certified AGILE Product Owner- Certified AGILE Scrum Master- Applying AGILE / SAFe methodologies in current position- Identified operational risk and took steps to alleviate with appropriate quality controls - Performed regular audit and QC routines to satisfy Regulator requirements / policy- Reviewed and Improved existing processes and programs- Performed Gap Analysis and implemented improvement measures- Developed Automation for existing business strategies- Took risks for improvements- Proficient with MS Suite and VISIO software- Created / deployed mass communication campaigns to support new or improved processes- Presented and promoted new direction to key leadership- Identified and lead the right team for the right results- Leveraged Six Sigma / LEAN methodologies and ITIL structure to ensure successful results- Current focus on AGILE methodologies and processes