Kimberly Keys
Business Manager @NatWest Group
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WORK HISTORY
Business Manager @NatWest Group
GB
EDUCATION
University of Brighton
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT KIMBERLY KEYS
Portfolio and Strategy Lead with 15+ years’ experience delivering complex change across financial services, including banking, financial crime, and mortgage servicing.I specialise in bringing clarity to complex, regulated environments - establishing effective PMOs, shaping operating models, and enabling senior leaders to make confident, data-driven decisions. My background spans portfolio strategy, executive governance, financial and investment management, and large-scale transformation across business and technology.I bring deep experience in UK mortgages and RMBS, having led mortgage servicing and third-party oversight for large portfolios, alongside senior leadership roles supporting fraud prevention and enterprise change. This combination allows me to bridge strategy, delivery, risk, and commercial outcomes effectively.Known as a trusted advisor to senior stakeholders, I am particularly effective in situations where priorities are unclear, governance needs strengthening, or delivery momentum has stalled. I focus on practical solutions, strong execution, and sustainable results.
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