Kimberly Head

About Kimberly Head

I’m a strategic and empowering product leader with a passion for building learner-centered solutions that drive real-world outcomes. With a unique background in healthcare and education, I bring a holistic perspective to workforce learning—combining empathy, innovation, and operational excellence.At Cengage Group’s ed2go, I lead a team focused on short course innovation and third-party program strategy. I thrive at the intersection of product development, cross-functional collaboration, and people leadership—whether launching new initiatives, mentoring future leaders, or driving data-informed decisions.I’m known for my ability to connect strategy with execution, foster high-performing teams, and lead with clarity and purpose. Recent highlights include leading the Nudge2Success initiative, driving a company-wide employee engagement turnaround, and launching a multi-year Outcomes Initiative to improve learner success.I believe education is the most powerful tool for helping people achieve their goals—and I’m committed to creating programs and experiences that make that possible.

Experience

1. Product Team Manager

   Cengage

   Mar 2022 — Present

   Description:As a Product Team Manager at ed2go, I lead a high-impact team responsible for the strategy, performance, and innovation of our Fundamentals short course catalog, and General Catalog / 3rd Party Vendor (3PV) Advanced Career Training programs. My role blends product strategy, cross-functional collaboration, and people leadership to drive learner outcomes and business growth.Key Responsibilities:•Lead product strategy, roadmap development, and performance management for two major portfolios.•Oversee vendor evaluation, margin analysis, and go-to-market planning for 3PV programs.•Collaborate with Sales, Marketing, Services, and Product Ops to align product strategy with business goals and customer needs.•Represent Product Management in strategic planning and cross-functional initiatives.FY25 Highlights:•Led the Nudge2Success initiative, driving experimentation and learner engagement strategies across departments.•Appointed Initiative Owner for the multi-year Outcomes Initiative, a high-visibility project focused on improving student success metrics.•Strengthened collaboration with the B2B Sales team, supporting major RFPs and strategic partnerships.•Managed the Operational Health Reporting process for ed2go, ensuring timely, accurate reporting across departments.•Spearheaded the Employee Engagement Task Force, leading to an 84% Engagement Index score—#1 in the company.•Delivered strategic contributions including a 3PV strategy deck, AI product landscape analysis, and marketing course map.•Championed business review processes for FUN and CEAR portfolios, setting a new standard for team-wide adoption.•Mentored and promoted team members, restructured roles to align with evolving business needs, and supported professional development across the team.

Education

• Parker University

  Bachelor of Science, Health and Wellness

  2003 — 2006

• Parker University

  Doctorate, Chiropractic

  2003 — 2006

• Hendrix College

  Bachelor, Biology

  1996 — 2000

Skills

• Chiropractic
• Fundraising
• Program Management
• Nonprofits
• Instructional Technology
• Student Affairs
• Curriculum Design
• Distance Learning
• Research
• Adult Education
• E-Learning
• Teaching
• Higher Education
• Data Analysis
• Student Development
• Editing
• Resume Writing
• Community Outreach
• Educational Technology
• Teacher Training
• Staff Development
• Public Speaking
• Career Counseling
• Leadership
• Management
• Program Development
• Leadership Development
• College Teaching
• Nutrition
• Social Networking
• Supervisory Skills
• Academic Advising
• Admissions
• Coaching
• Workshop Facilitation
• Healthcare
• Instructional Design
• Educational Leadership
• Cpr Certified
• Low Back Pain