Kimberly Gage
Advisory Customer Success Manager and Team Lead at Spacelift, the sophisticated CI/CD platform for your public cloud and cloud native infrastructure.
- Role
- Advisory Customer Success Manager at Spacelift
- Location
- Newburgh, NY, US
- LinkedIn followers
- 500 followers
About Kimberly Gage
Proven individual contributor and team member possessing excellent organizational, thought leadership, and team-building skills. I enjoy trailblazing and bringing unique individuality to innovative, reusable, and living solutions. With extensive client-facing experience and proven satisfaction at not only building new client/provider relationships but, restoring delicate and/or fractured relationships to a promise of stronger long term future partnerships. I am a leader at gathering data requirements, defining, translating and transcribing written technical processes/policies/solutions supporting Service Management and KT solutions/delivery. Applying flexibility and self-motivation while integrating technical and soft skills, I create dynamic solutions achieving unparalleled results. I am a passionate leader in Services Management and Delivery Processes and Policies building mutually beneficial fiduciary relationships between client and service provider.
Experience
Advisory Customer Success Manager
Dec 2022 — Present · NY, US
Advisory Customer Success Manager at Spacelift building trusted long-term relationships with our customers while fostering mutually beneficial partnerships that drive up product adoption ensuring maximum client satisfaction, utilization, and value proposition.
Education
Krissler Business Institute and other college
Associates in Business Administration and Information Technologies , Business/Technology services
1992 — 1994
Skills
- Requirements Analysis
- Vendor Management
- Incident Management
- Management
- Disaster Recovery
- Service Delivery
- Technical Support
- Business Analysis
- Global Delivery
- Isc Portal
- Integration
- Project Portfolio Management
- Report Management Tool
- Software Documentation
- Sdlc
- Solution Architecture
- Ms Project
- Xp
- Portals
- IT Strategy
- Development Tools
- IT Management
- Reports
- Data Center
- Pmo
- Problem Management
- Leadership
- Training
- Reporting Tool
- Lotus Notes
- Resource Management
- Sla
- Business Process Improvement
- Service Management
- Help Desk Support
- Security
- Enterprise Architecture
- Operating Systems
- System Deployment
- Itil
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