Kimberly Craig

About Kimberly Craig

Human Resources Business Partner with experience in multiple environments, multi-unit support including manufacturing, distribution, service and retail environments. Well versed in full cycle recruiting, onboarding activities, time and attendance, payroll administration, benefits administration, performance management, risk management, C-suite counsel and policy development, as well as day-to-day employee relations activities.

Experience

1. Employee Relations Specialist

   Iron Mountain

   Jun 2022 — Present

   Effectively resolved a significant volume of Employee Relations cases while maintaining high levels of employee satisfaction. Designed and facilitated training programs focused on conflict resolution and workplace conduct. Provided expert advice and execution on Employee Relations issues across North America, supporting a global company by collaborating with leaders at various levels. Managed a diverse caseload from initiation through resolution, ensuring consistent application of company policies. Proactively monitored the workplace to identify trends and potential issues. Conducted thorough investigations of Ethics Line reports and collaborated with legal advisors on complex Employee Relations matters. Engaged in Employee Relations reporting and analysis, contributing to diversity and inclusion initiatives. Provided guidance and strategies on performance management to organizational leaders at all levels. Assisted in the development of documentation for formal corrective counseling and disciplinary actions. Led the interactive process to assess reasonable accommodations under the Americans with Disabilities Act Collaborated with third-party vendors on disability management services and related employee leave matters. Partnered with Global Investigations, Safety and Risk, Labor Relations, Legal, and Compliance teams on sensitive and escalated issues.

Education

• Troy University

  Master of Management, Human Resources Management/Personnel Administration, General

• Troy University

  Bachelor of Business Administration (BBA), Business Administration and Management, General

  2007 — 2009

• Troy University

  Bachelor's Degree

• Troy University

  Master of Science (M.S.), Human Resources Management

  2009 — 2011