Kimberly Clark

About Kimberly Clark

Experienced executive with a strong background in the insurance industry. Proficient in Analytics, Coaching, Sales, Claims Management, Project Management, Customer Service, Financial Administration, Team Building, and Leadership. Successfully created and led Quality Assurance Audit and Compliance teams, Supplement Desk, and Large Loss Team. Demonstrated leadership in Subrogation, Salvage, SIU, Commercial and Personal Lines claim teams, Data Analytics, and claims support teams. Designated as Data Steward, Financial Control Owner, and SME for claim system and SOX Controls. Developed and reported KPIs, goals and budgets. Strong operations professional with a proven record of driving results and improving processes.

Experience

1. Assistant Vice President - Claims

   American National

   May 2023 — Present · Springfield, MO, US

   Leadership of 70+ team members responsible for oversight of multiple claim and support functions. • Leads P&C Claims Recovery (Subrogation/Salvage) in exceeding recovery goal by $8M• Implemented multiple new service offerings from P&C Claims Quality Auditing/Improvement and Quality Assurance/Compliance teams. Initiatives of a Supplement Desk (Property/Commercial/Ag), Mitigation Review, Vendor Escalation Desk, and Claims Licensing resulting in substantial savings and leakage recovery.• Coordinated and managed a high performing SIU team to include all required Fraud Training and Fraud Reporting to regulatory agencies.• Managed Financial Administration team overseeing policy verifications, tax reporting, SOX controls, bulk billing, invoice review and reconciliation. • Led the Business Solutions and Vendor Relations team to build strategic partnerships resulting in the execution of Agreements/Contracts, Cost Benefit Analysis, Requests for Proposal and Proofs of Concept.• Guided cross functional teams in solution implementation as the data owner for Guidewire and other claims support systems. Provided project management solutions and support for the implementation of electronic payment processing, check issuance, and texting for the organization.

Skills

• Commercial Insurance
• Underwriting
• Property Claims
• Property & Casualty Insurance
• General Insurance
• Casualty Insurance
• Property Damage
• Legal Liability
• Professional Liability
• Customer Service
• Claim
• Property
• Liability
• Process Improvement
• Claims Management
• Insurance
• Workers Compensation